Privacy Policy

Information you provide directly: when you fill in our contact or enquiry form, we collect your name, email address, phone number, region/country, the service you are interested in, your budget range, and any project details you share.

Information collected automatically: when you browse the site, we may collect technical data such as IP address, browser type, device type, pages visited, and referring URL. We may also use analytics and advertising pixels (such as Meta Pixel and Google tags) to measure the effectiveness of our campaigns.

To respond to your enquiry and provide price quotes or proposals.

To deliver and improve the services you purchase from us.

To send transactional emails (such as confirmation of your enquiry).

To measure and improve the performance of our website and marketing campaigns.

To comply with legal and regulatory obligations.

Where the GDPR or UK GDPR applies, we process your personal data on the following bases: your consent (for marketing cookies and optional communications), performance of a contract or steps prior to entering a contract (when you enquire about or purchase services), our legitimate interests (to operate and improve our website and services), and legal obligations.

We do not sell your personal information. We share it only with:

Service providers who help us operate — for example our email delivery provider (Resend), hosting, and analytics tools — under contractual confidentiality obligations.

Professional advisers, law enforcement, or regulators where required by law.

Because we serve clients in India, the UK, the USA, and the UAE, your information may be transferred to and processed in countries other than your own. Where required, we rely on appropriate safeguards such as standard contractual clauses for such transfers.

We keep enquiry and client information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Enquiry data is typically retained for up to 24 months unless you become a client or ask us to delete it sooner.

Our website may use cookies and similar technologies (including advertising pixels) to understand how the site is used and to measure campaign performance. You can control cookies through your browser settings; disabling them may affect some site functionality.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data, object to processing, withdraw consent, or request a copy of your data. To exercise any of these rights, email adcraftiv@gmail.com.

If you are in the EU or UK and believe we have mishandled your data, you also have the right to complain to your local data protection authority.

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is 100% secure, but we take safeguarding your data seriously.

Our services are not directed at anyone under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

For any privacy-related questions or requests, contact us at adcraftiv@gmail.com.